Engineering Data Management System

Engineering Data Management System - Technical Assistance Group. FAQs

The Engineering Data Management System - Technical Assistance Group (EDMS-TAG) (formerly the JTS Helpdesk) provides both support and access to the Governments Amcom Software Products - including ImageR and IndexR.

The EDMS Software Suite of products are Government Owned, Government Furnished software products provided to Government and Contractor organizations for the purpose of conducting official Government business.

These products are not public domain software.

ImageR and IndexR Overviews

ImageR:

ImageR is a 32-bit application capable of viewing and manipulating various types of raster files.
ImageR provides a Multi-Document Interface (MDI) for displaying images.
A variety of raster file formats can be opened and displayed simultaneously and manipulated individually.
An extensive 'Redlining' feature aids users in mark-up of images.
Commands such as Zoom In, Window Area, etc. are provided for zooming in on all parts of an image.
ImageR is compliant with Windows 2000 and Windows XP.
This application is available here Downloads.

IndexR

IndexR is used to view, create, and edit Joint Engineering Data Management Information and Control System Data File Index Structure (DFIS) files.
Features such as Create DH, Create DLF and Export DH/Image aid in creating DFIS files.
The View functions can be used to view images with ImageR or other document viewing software.
The Print and Print to ImageR functions allow for single image or batch printing.
IndexR is compliant with Windows 2000 and Windows XP.
This application is available here Downloads.

Engineering Data Management System Frequently Asked Questions (FAQ).
The Engineering Data Management System - Technical Assistance Group is staffed by IT-Solutions Shop personnel.

Hours are from 7:00am to 4:00pm (CT) Monday through Friday.
Call us at: (256) 955-0196
Closed all National Holidays.
E-mail Engineering Data Management System  edms-tag@conus.army.mil.

Q:

After I request a download code to get (ImageR or IndexR), I do not get an email.

A:

Occasional slowdowns on the internet, or spam filters for email, can slow or stop delivery of the email messages.
Contact
Engineering Data Management System for assistance (256) 955-0196. They can provide your requested code immediately.

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Q:

Every time I enter my download code to download (ImageR or IndexR), I get (the other program) that I downloaded earlier.

 A:

Requests for ImageR and IndexR software are independent of each other.
Go to the
Downloads page of
Engineering Data Management System, select the program and submit for a download code. Use the new code in the email to download the selected program.

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Q:

When I try to install (ImageR or IndexR), a 'Corrupt Installation Detected' message is displayed.

 A:

User has insufficient system privileges to install software.
Run the installation as administrator (right-click the application, choose run as), or contact your local IT Support staff for assistance.
(256) 955-0196

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Q:

I have the Microsoft Windows Vista operating system. When I start to install ImageR v5.1.1.15, it stops at 54%.

A:

The Engineering Data Management System installer, released before the Microsoft Windows Vista operating system, is not 100% compatible.
When the install begins, note that the installer, called Imager32 5.1.1.15, is shown in the running applications tray. When the installer reaches 54%, two new running applications should appear in the tray. Right click on the new ImageR �no version numbers � application and select close. The installer should immediately finish. The ImageR application is ready to be used.

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Q:

When installing IndexR, the message: 'This product requires version 1.1.4322 or higher of the .NET Framework. Please visit the Windows Update site to install the .NET Framework' appears and the installer closes.

 A:

The IndexR installer requires the Microsoft .Net version 1.1 to continue. This message occurs even if the user has other versions of .Net installed.
Install the Microsoft .Net Framework version 1.1 application. It can be downloaded from the Microsoft website. Then install IndexR again.

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Q:

When I try to print from ImageR, a blank page prints.

 A:

The drivers for that printer do not properly recognize raster formatted documents, or the image file is malformed. Obtain drivers from the printer manufacturer, usually on their website.
We have found that the latest drivers do not always fix this problem.

Using ImageR to open and print the readme.txt file can prove if the driver is working correctly.
If the text file prints, but drawings do not, the driver is not handling the raster format correctly.
Try a known good image that prints successfully on another PC.

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Q:

When trying to run a solicitation CD, IndexR reports an error 91 'OBJECT VARIABLE OR WITH BLOCK VARIABLE NOT SET' or an error '424 OBJECT REQUIRED'.

 A:

This error occurs occasionally due to an older version of IndexR installed on your PC.
 Install the latest version of IndexR
Downloads.

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Q:

When trying to run a solicitation CD, IndexR errors with 'field definition error' � either 57, 61 or 64.

A:

IndexR ships with a 57 field definition file. As of late, some CDs are being created with 61 or 64 fields in the index file.
The IndexR application can only load and use one field definition file per session.

Additional definition files for both 61 and 64 fields are available for download.

Please contact Engineering Data Management System - Technical Assistance Group (256) 955-0196 for assistance with the procedures.

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